All Collections
Online Classes
Adding forms and waivers for online classes
Each of my instructors has their own Zoom account, how can I link them all?
Can customers unregister from a Zoom class?
Can I send someone a Zoom link if they haven't registered for class?
Can I schedule more than one Zoom meeting at the same time?
What happens to a Zoom meeting if I edit or cancel class in TeamUp?
How to create Zoom meetings for multiple instructors
Can I send customers a reminder email with the Zoom link before a class or appointment?
How to create a schedule for pre-recorded videos
Zoom: Why are my customers joining the waiting room?
How to update global Zoom settings and what to look out for
Zoom quick start guide
Why are some of my online classes not showing in Zoom?
How to use the same Join URL in TeamUp for every meeting in Zoom
What will happen if I already have my classes scheduled in Zoom when I integrate with TeamUp?
🎥 An overview of the Zoom integration with TeamUp (w/ VIDEO)
Using Zoom with TeamUp for online/video classes
Transitioning to the Zoom integration
Do I need to create a meeting in Zoom for each class?
What do the customer profile icons represent? - mobile version
Will my customers receive a receipt after making a purchase
How are subscription fees calculated?
When opening a .CSV file all data appears in one column
My calendar only shows events for the next 26 weeks
How does GoCardless keep your payment details safe?
Add the TeamUp web app to your mobile home screen
Are my customers' payment details safe?
Does TeamUp integrate with any accounting software i.e. Quickbooks, Xero, Sage?
How do I add another business account?
How do I stop customers from being able to buy a membership?
How to edit your business name
How to book a demo of TeamUp
Add TeamUp web app to your iPad
How to leave product feedback
Can I send customers a recording after a class?
Can I add VAT to my prices? Can I add taxes to purchases?
How to update your payment details for TeamUp service fees
How to share your TeamUp referral code with another business
How to offer room hire in TeamUp
Which languages does TeamUp support?
What's the difference between classes and courses?
How to email customers on hold
Does TeamUp charge VAT?
FAQ: How can I generate my service code?
Can I get a receipt for my TeamUp service fees?
How can I add Google Drive images to a TeamUp notification?
How to generate a QR code for your TeamUp Customer Site
Why was my customer removed from class?
How can I change a customer's email address?
Why doesn't TeamUp work on my browser?
How can I contact support?
Where can I see my Community Happiness reviews?
Do memberships prorate automatically?
How to transfer a membership from one customer to another
Reactivate an expired recurring membership
Does TeamUp support Webhooks?
FAQ: Why does my Stripe invoice not have a Stripe VAT Number?
FAQ: Does TeamUp have a business app?
FAQ: Including customer pronouns in their profile
How to bypass the cookies error on the TeamUp widget (Safari)
I can't customise my notifications, how do I enable this?
Best practices when raising a support query
How to check your TeamUp service fee history
How to view your upcoming billing
How can I bulk-delete customers?