📝 Overview
This guide explains how to manage filters for your On Demand Content, including how to add, rename, delete, and reorder them.
Filters categorise your content, helping customers search and discover videos within a Collection on the Customer Site. For example, a filter called Equipment might have tags for Dumbbells, Kettlebells, and No equipment.
Filters can be added when creating a new content item, or directly from On Demand ➜ Filters.
🛠️ Setup
Add, rename, delete, or reorder your filters at any time. The steps below cover each action.
Click the arrow to learn more about managing filters
Click the arrow to learn more about managing filters
➕ Add a filter
Head to On Demand ➜ Filters ➜ click 'New Filter'.
Enter the filter name and the relevant tags. Tags are the options shown under the filter name on the Customer Site.
Customers will be able to use these filters and tags to search the videos in a Collection.
The new filter is saved automatically after adding the name and tags. It will be available as an option when you create new content.
⚙️ Rename a filter
To edit the name of a filter, click the dots next to it and select 'Rename'.
🗑️Delete a filter
To delete a filter, click the trashcan icon next to it.
❗ Deleting a filter permanently removes it from the Filters list and from any content items using it. This action cannot be undone.
🔁 Reorder the filters
To change the order in which filters appear on the Customer Site, drag and drop each filter into the desired position.
👁️ Preview on the Customer Site
To see what your filters look like to customers, click the preview link at the top of the On Demand section.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
What is the difference between filters and Collections?
Click the arrow to see the answer
Click the arrow to see the answer
Filters and Collections serve different purposes. Collections control which memberships unlock which content, gating access. Filters help customers narrow down what they see within a Collection by category, supporting search and discovery.
For more on Collections, see the dedicated guide here.
Can I create a new filter while adding a content item?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. When creating or editing a content item, click 'Create filter' from the Filters section to add a new filter directly without leaving the form. For more on managing On Demand Content, see the guide here.