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Event Types and Scheduling

2 authors57 articles
🎥 An overview of events: Classes, Appointments, and Courses (VIDEO)In this guide we look into the difference between Classes, Appointments, and Courses, including the how customers can register for them, and how they're priced differently
How to Create One-Off EventsThis guide explains how to schedule one-off events such as workshops, parties, and special classes or appointments, and walks through the available pricing options.
How to Unregister/Remove Customers from Classes, Appointments & CoursesThis guide explains how to unregister or remove a customer from a class, appointment, or course session directly from your dashboard.
RentalsLearn how to use Rentals to let customers book spaces in your venue (courts, studios, saunas, rooms, etc.) without attaching an instructor or fixed class timetable.

Classes

How to change the prices on your Class TypesThere are various ways you can charge customers for class registrations, and this guide looks at how you can edit the price for each method per class type.
Adjusting the Class Type visibility
How to cancel a class (on a specific date and time)
How to archive a Class Type
How to create a class that repeats every 2, 3, 4 weeks
An Overview of the differences between Classes and AppointmentsWhat is the difference between Classes and Appointments, and which one should I choose for my sessions?
🎥 How to set up a Class Type and schedule (w/ VIDEO)
How can I send my customers a direct link to a Course, a Class, or series of Classes?Send customers a direct link to a class or a series of specific classes so that they can register directly or share with others
Bulk cancel classes between two dates
Track your recurring reservations
Changing the class size limit on a time slot
How do refunds work when a customer removes themselves from a class?
An overview of Recurring ReservationsThis guide explains what Recurring Reservations are, how they work, eligibility requirements, and where to manage them.
How to view your cancelled classesView previously cancelled classes in the business dashboard calendar
How to un-cancel a class (on a specific date-time)In this guide we look at how you can un-cancel an already cancelled class on a specific date and time.
How to end a time slot
How to change a class name
How to edit a Class Type's details, pricing and schedule
How to edit a class (on a specific date and time)
🎥 How to check off attendance (w/ VIDEO)
Cancelling classes, class schedules, and Class Types
How to add an internal note to a class
Bulk timeslot editingThis guide looks into the how you can use the Bulk Editing Tool, which allows you to edit the Venue, Class Size, and Instructors for classes in bulk
How to run one on one sessions with a pre-set timetable
Add alternate pricing for specific class times
How to cancel a class time slot
How to create donation-based classes
Delete an alternate pricing on a class
🎥 Make a recurring class reservation for a customer (w/ VIDEO)
Editing a Timeslot for a ClassThis guide looks into how you can edit a specific class timeslot, so that you can change the Time, occupancy, instructors, venue and start/end of a class.

Appointments

How to run appointment-based one-on-one sessionsThis guide helps you choose between flexible self-booked appointments and a fixed recurring schedule for one-on-one sessions, and points you to the setup steps for each.
Adding forms and waivers for AppointmentsThis guide explains how to connect existing forms and waivers to your Appointment Types, update them, or create new ones specifically for appointment-based sessions.
Scheduling an appointment for a clientThis guide explains how to create, edit, cancel, and view appointments on behalf of a client from your dashboard, including choosing or purchasing a membership.
Can I book appointments retrospectively?This guide explains how to log an appointment that has already taken place by creating it on a past date using the New One Off flow in your Calendar.
🎥 How to set up an Appointment Type (w/ VIDEO)This guide explains how to create, edit, archive, and reorder Appointment Types, including linking memberships, venues, instructors, and availability schedules.
🎥 How to manage an instructor's Availability Schedule/s (w/ VIDEO)This guide explains how to add and edit instructor availability schedules, set regular hours, create overrides, block time across all schedules, and delete a schedule.
How to use the Instructor Availability toolThis guide explains how to use the Instructor Availability tool to link and unlink Appointment Types to instructor schedules and manage their availability in one place.
How to assign Appointment Types to instructor availability schedulesThis guide explains the two ways to link Appointment Types and instructor availability schedules: from the Appointment Type itself, or from the Instructor Availability page.
How to book more than one client into the same appointmentThis guide explains how to book more than one client into the same appointment for two-person or small group sessions, including setting up the right packages.
How to book a Recurring AppointmentThis guide explains how to set up a Recurring Appointment for a client from your dashboard, so a repeating slot is reserved automatically without manual rebooking.
Can an instructor manage their own availability for Appointments?This guide explains that instructors can manage their own availability for Appointments via My Account, and where Admins and Owners can manage it for them.