You and your staff can mark customers as "attended" or "no-shows" from each class's detail page on the Calendar. This guide also covers how to remove the late cancel status from a customer's attendance.

Keeping track of attendance is useful because you can generate attendance reports to see who is coming to class, who is late-cancelling, and who is not showing up, see the guide here, find out which classes and schedules are the most popular here, and celebrate your customers' attendance milestones here.

You can watch the video tutorial here.

Attendance is checked off from the class's detail page. Open the class on the Calendar, and mark each customer on the attendee list as attended or as a no-show.

Each person on the attendee list can be set to one of the following statuses:

If you wish to forgive a customer's late cancellation and return their credit, head to Calendar ➜ click the Class ➜ click Refund ➜ mark as a Regular Cancel and Save.

Find answers to common questions or additional details that may not be covered in the main instructions.