š Overview
If you cancel a class on a specific date and time by mistake, or change your mind, you can un-cancel it. This guide covers finding the cancelled class, un-cancelling it, and re-adding any attendees.
š Find the Cancelled Class
Cancelled classes are hidden by default, so you'll need to locate the class first. Choose whichever of the two methods below suits what you need.
1ļøā£ From the Calendar
Head to your Calendar and filter by 'Include Cancelled?'.
2ļøā£ From the Classes Report
If you'd rather see or download a list, head to Reports ā Classes and filter by Any Class Status - Cancelled.
š” For more on both methods, see the guide here.
ā Un-cancel the Class
Once you've found the class, click it from the Calendar or the Classes report, then select Options ā Un-cancel.
š Re-add Attendees
Un-cancelling a class does not reinstate its attendees, so you'll need to re-book them manually if needed. You can find who was previously registered by viewing the class's activity feed.
š” For steps on registering a customer, see the guide here.
ā Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
Will un-cancelling a class automatically re-add the customers who were registered?
Click the arrow to see the answer
Click the arrow to see the answer
No. Un-cancelling a class does not reinstate attendees. You'll need to check the class's activity feed for who was previously registered and re-book them manually.
Why can't I see a cancelled class on my Calendar?
Click the arrow to see the answer
Click the arrow to see the answer
Cancelled classes are hidden by default. Enable the 'Include Cancelled?' filter on your Calendar, or find it via Reports ā Classes filtered by "Any Class Status - Cancelled".