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How to run one on one sessions with a pre-set timetable

This guide explains how to run one-on-one sessions using Classes on a fixed, repeating schedule, and links you to the detailed setup steps.

Written by Costa Bontioti

šŸ“ Overview

If your one-on-one sessions run on a pre-set or fixed schedule, for example, always 9:00-10:00 am and 11:00 am-12:00 pm on Monday, Wednesday, and Friday, you can run these using Classes with a class size limit of 1. This guide covers how to set that up.

šŸ’” If your clients instead need to contact you any time to arrange a session, Appointments is a better fit. See the guide here, or compare both features in full here.


šŸ› ļø Set Up Your One-on-One Class Type

One-on-one sessions are set up the same way as any other Class Type, with a size limit of 1.

Before you start, make sure you have the following added:

  • Instructors - See the guide here.

  • Venues - See the guide here.

Then create your Class Type by heading to Events āžœ Classes āžœ Class Types. When setting it up:

  • Set the Default Occupancy to 1, so only one attendee can register per session.
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  • Set the Visibility to restrict who can see the class on your timetable, if you don't want it visible to all customers.

šŸ’” For the full field-by-field walkthrough of creating a Class Type, see the guide here.


šŸ“† Schedule and Book Sessions

Once your Class Type is created, add a schedule and start booking clients in.

  • Add a repeating Weekly Time Slot for clients on a fixed weekly time, or a One-Off Session for a single booking. See the guide here.
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  • If a client holds the same time slot every week, book them in with a Recurring Reservation instead of registering them manually each time. See the guide here.

šŸ’” For membership options to sell one-on-one sessions, including adding a 1-2-1 allowance, recurring memberships, and packs. See the guide here.


ā“ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

Should I use Classes or Appointments for one-on-one sessions?

Click the arrow to see the answer

If sessions run on a fixed, repeating schedule, use Classes with a size limit of 1. If clients need to arrange a time with you on an ad-hoc basis, use Appointments instead. See a full comparison here.

Can I switch from Classes to Appointments later?

Click the arrow to see the answer

Yes. Since Classes and Appointments are separate features with their own setup, switching isn't automatic. You'll need to create new Appointment Types and move your schedule and customers across manually.

This is outlined in our relevant support guide here.

Can I hide my one-on-one Class Type from regular customers?

Click the arrow to see the answer

Yes. Set the Class Type's Visibility so it's only shown to specific members, or to your business only, rather than to everyone.

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