Classes

By Angel and 1 other2 authors30 articles

How to change the prices on your Class TypesThere are various ways you can charge customers for class registrations, and this guide looks at how you can edit the price for each method per class type.
Adjusting the Class Type visibilityThis guide explains how to control who can see a Class Type, whether that is everyone, membership holders only, or your business only.
How to cancel a class (on a specific date and time)This guide explains how to cancel an individual class, along with the refund and notification options available.
How to archive a Class TypeThis guide explains how to archive a Class Type to remove it from your active list, what to do first, and why archiving cannot be undone.
How to create a class that repeats every 2, 3, 4 weeksThis guide explains how to schedule a class time slot that repeats every 2, 3, or 4 weeks instead of every week.
An Overview of the differences between Classes and AppointmentsThis guide explains the differences between Classes and Appointments, when to use each, and how Class Types and Appointment Types work.
🎥 How to set up a Class Type and schedule (w/ VIDEO)This guide explains how to create a Class Type, add a repeating weekly time slot or a one-off session, and enable the category filter for customers.
How can I send my customers a direct link to a Course, a Class, or series of Classes?Send customers a direct link to a class or a series of specific classes so that they can register directly or share with others
Bulk cancel classes between two datesThis guide explains how to cancel classes in bulk between two dates with the Bulk Cancel tool, and what happens to registrations, refunds, and notifications.
Track your recurring reservationsThis guide explains how to track past and present recurring reservations from the Reservations section, using filters by customer, status, membership, and class type.
Changing the class size limit on a time slotThis guide explains how to change the class size limit and occupancy on a specific class time slot.
How do refunds work when a customer removes themselves from a class?This guide explains what customers get back when they cancel a class booking, whether they booked with a membership or a drop-in, and how late cancellations work.
An overview of Recurring ReservationsThis guide explains what Recurring Reservations are, how they work, eligibility requirements, and where to manage them.
How to view your cancelled classesThis guide explains the two ways to view your cancelled classes, from the Calendar filter or from the Classes report where you can also download a list.
How to un-cancel a class (on a specific date-time)This guide explains how to find a cancelled class, un-cancel it, and re-add any attendees afterwards.
How to end a time slotThis guide explains how to set an end date on a repeating class time slot, and what to do first if future sessions still have registrations.
How to change a class nameThis guide explains how to rename a single class, rename an entire Class Type, and what your options are for a repeating time slot.
How to edit a Class Type's details, pricing and scheduleThis guide explains how to edit a Class Type's details, time slot settings, schedule dates, and drop-in or alternate pricing.
How to edit a class (on a specific date and time)This guide explains how to edit the details of a single class without affecting the rest of its time slot.
🎥 How to check off attendance (w/ VIDEO)This guide explains how to mark customers as attended or no-show from a class's detail page, and how to remove a late cancel status from a customer's attendance.
Cancelling Classes, Class Schedules, and Class TypesThis guide explains the different cancellation options, from a single class to a time slot, a date range, or an entire Class Type.
How to add an internal note to a classThis guide explains how to create, edit, and delete private class notes visible only to you and your team.
Bulk timeslot editingThis guide looks into the how you can use the Bulk Editing Tool, which allows you to edit the Venue, Class Size, and Instructors for classes in bulk
How to run one on one sessions with a pre-set timetableThis guide explains how to run one-on-one sessions using Classes on a fixed, repeating schedule, and links you to the detailed setup steps.
Add alternate pricing for specific class timesThis guide explains how to set different pricing and valid memberships for specific class times, ideal for peak and off-peak offerings.
How to cancel a class time slotThis guide explains how to cancel a repeating class time slot, and what to do when sessions in the slot still have registered customers.
How to create donation-based classesThis guide explains how to run donation-based classes using single-session packs for each donation amount, with drop-ins disabled on the class.
Delete an alternate pricing on a classThis guide explains how to remove an alternate pricing from a class by moving all time slots back under the default pricing.
🎥 Make a recurring class reservation for a customer (w/ VIDEO)This guide explains how to book a customer into the same class every week with a recurring reservation, provided they have a valid membership.
Editing a Timeslot for a ClassThis guide looks into how you can edit a specific class timeslot, so that you can change the Time, occupancy, instructors, venue and start/end of a class.