TeamUp allows you to quickly cancel classes on a specific date and time, delete an entire class schedule, remove classes in bulk, and more!
If you're unsure about whether you need to cancel a Class Type, a time slot, or a class, please take a look at the glossary below.
⭐️ Glossary
➡️ A Class Type separates what a class is from its schedule. Example: HIIT is a Class Type.
➡️ A time slot is a repeating schedule under a Class Type. Example: a HIIT class that repeats weekly on Mondays at 6:00 pm.
➡️ A class has a specific date and time. It can be an instance of a repeating schedule or a one-off event you've scheduled under a Class Type. Example: HIIT at 6:00 pm on October 10 is a class.
In this guide we're going to take a look at the different class cancellation options.
Do you need to:
Cancel a time slot immediately?
A time slot is a repeating class schedule. For example, a HIIT class that repeats every Monday at 6:00 pm is a time slot under the HIIT class type.
To cancel one of your time slots immediately, use the 'Cancel' option on the desired time slot. For further information, see How to cancel a time slot.
Schedule an end date for one of your time slots?
A time slot is a repeating class schedule. For example, a HIIT class that repeats every Monday at 6:00 pm is a time slot under the HIIT class type.
If you're planning on removing a schedule from your timetable in the future and know the exact end date, you can schedule the time slot's end date.
For example, your Monday 6:00 pm HIIT class is ending on December 15 - you can schedule this from the time slot's 'Edit Dates' option. If you need further help, please see How to set an end date to a time slot.
Cancel a specific class without altering the rest of the schedule?
For instance, you have a weekly time slot for your Monday 6:00 pm HIIT Class Type. You want to keep this schedule and just need to cancel the 7th November class.
You can cancel the class straight from your Calendar. For steps, see How to cancel a class.
Cancel classes between two dates?
If you're stopping all classes, or certain classes, during a period of time, you can simply bulk delete these classes from your Calendar to prevent customers from booking. The deletion won't affect your existing Class Types and their schedules - they will continue populating your timetable after the deletion end date.
As an example, if you're going on holiday from June 1 to June 7 and bulk delete all classes between those dates, your schedule will continue as normal from the 8th of June onward.
For a step-by-step guide on how to cancel in bulk, please see Bulk cancel classes between two dates.
Cancel a Class Type entirely?
If you need to remove a Class Type entirely, i.e., the Class Type and all its schedules, you can do this by archiving the Class Type.
For example, you're not offering HIIT classes anymore, so you need to remove this offering.
For steps on how to do this, please see How to archive a Class Type.
Jump to: