Managing Pricing, Memberships and Plans
By Angel and 1 other2 authors41 articles
- Viewing memberships that are not for sale and have no active members
- Change the start date on a Pack or Prepaid Plan
- 🎥 What is One Use Plus pricing, and what can it be used for? (VIDEO)
- How to put memberships on hold in bulkThis guide explains how to use TeamUp’s bulk hold tool to quickly place many customer memberships on hold at once, pausing their class access and billing for a set period.
- Edit a membership payment plan
- 🎥 How to remove a membership payment plan and add a new one (VIDEO)
- How to add a payment to a recurring membershipAdd an additional charge to a customer's account.
- How to view active customers of a particular membership
- Apply a discount code to an active recurring membership
- 🎥 Add a Recurring Membership (w/ VIDEO)In this guide we'll outline how to create recurring memberships, and the various options available regarding payment and usage restrictions
- Edit Membership Terms and ConditionsHow can I update my membership terms and conditions?
- Create memberships for new customers only
- Update Membership For Sale Status
- Managing membership categories
- 🎥 How to delete a membership (w/ VIDEO)
- Recurring Membership Usage LimitsThis guide explains how usage limits work on recurring memberships, how different limit setups affect customer access, and answers common questions.
- 🎥 Add a Prepaid Plan (w/ VIDEO)
- Process a pending offline membership payment as an online bill
- How to edit or end holds in bulk
- Add a payment plan for a recurring membershipThis guide explains how Payment Plans work, and how you can create one.
- Removing holds
- Can I send my customers a direct link to a membership?This guide looks at how you can obtain a link to a specific membership so that you can send it to customers directly, and also use for marketing materials or…
- Managing one on one membership offerings
- 🎥 How to change the price on a recurring membership for new customers (w/ VIDEO)This guide explains how to change the price of a recurring membership for new customers only, by editing the Future Purchases price on the membership's payment plan.
- How to change the price on a recurring membership for existing customersThis guide explains how to use the bulk edit tool to update recurring membership prices for your existing customers.
- 🎥 Add a Pack (w/ VIDEO)
- How to change the payment/billing date for all your customers
- Pack Usage Limits
- How can I change the order my memberships are displayed?
- How to Update Your TerminologyThis guide explains how to rename key terms across your account so they match your business's preferred language and branding.
- An Overview of Membership Tools
- How to extend expiration dates on packs and prepaid plans
- 🎥 An overview of Memberships (VIDEO)This guide explains how to sell access with recurring memberships, packs, and prepaid plans, what each type includes, how billing and usage work, and when to choose one over the…
- How to Change Your Membership Cancellation SettingsThis guide explains how to configure the cancellation policy on a recurring membership, including the available options and how each one affects your customers.
- How to create drop-ins in TeamUpThis guide looks into the difference between a drop-in pack and a drop-in fee, and how you can set up a Pay-As-You-Go
- Membership usage - when is it deducted, when is it refunded automatically, and can it be refunded manually?
- I have added one-plus pricing but can't see this when making a purchase for a customer
- What does "Registrations Blocked" mean?
- How to exclude/remove a specific class from your free trial offering
- What happens when a customers payment fails?This guide explains what happens when a customer’s payment fails in TeamUp, including how it affects their membership or bookings and what steps can be taken to resolve it.
- Membership SharingThis guide explains how to make memberships shareable so they can be used by multiple family members for class bookings and On Demand Content access.