📝 Overview
When offering a free trial for your clients, you might want to specify the classes they can access during their trial, or update this information at a later stage. This guide covers setting up class access on a free trial membership, and two ways to update it afterwards.
🛠️ Set Up Your Free Trial Membership and Specify Class Access
A free trial membership can be created by heading to Memberships ➜ Memberships ➜ Add a Membership.
Select if you would like to provide an amount of classes (Pack Membership) or access for a period of time (Prepaid Plan Membership). Then select the classes and/or appointments those on this offer will be able to access.
💡 Frequency restrictions allow you to limit class access further by day, week, month, or year.
🔧 Update Your Free Trial Membership Classes
If you would like to add or remove a class from a free trial membership, head to Memberships ➜ Memberships ➜ select your Free Trial Membership ➜ Edit. Here you can remove or add a specific class from the free trial membership.
⚙️ Update Your Class Settings & Pricing
An alternative method of updating free trial membership access is by editing the Settings & Pricing of the specific class. This can be done by heading to Classes/Appointments ➜ Class Types ➜ select the specific class ➜ Settings & Pricing ➜ Edit.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
Should my free trial be a pack or a prepaid plan?
Click the arrow to see the answer
Click the arrow to see the answer
If you want to provide a set amount of classes, use a Pack Membership. If you want to provide access for a period of time, use a Prepaid Plan Membership.
How do I stop free trial customers from accessing a specific class?
Click the arrow to see the answer
Click the arrow to see the answer
You can either edit the free trial membership itself (Memberships ➜ select the membership ➜ Edit, then untick the class), or edit the specific class's Settings & Pricing to remove the membership from its access.
Can I limit how often trial customers can attend?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. Frequency restrictions allow you to limit class access by day, week, month, or year.