For Members, Athletes and Customers
Setting up and managing an account for a family memberIn this guide we look into how you can set up and manage multiple accounts for your child, partner, or other family members, that you wish to book into classes…
How to reset your password
Can I delete old saved payment details
What is the On Demand section for?
Setting up SMS notifications
Update your marketing preferences
How to unsubscribe/resubscribe to email notificationsHow to enable/disable all or some of the email notifications you receive from TeamUp
Controlling which notifications you receive
How can I see when I'm next going to be billed and how much?
How to Update Your Profile Information
Will I get a receipt for my purchase?
App - AttendancesThis guide shows you how to view your attendances and registrations in both the existing Member Booking App and the new Member Booking App.
App - The MenuThis guide shows you how to access the menu in your app, and explores the different options available to you.
App - Family management
🎥 An overview of the member booking app (w/ VIDEO)
App - Profile
Waitlist push notifications
How to sign up if you don't have an account already
App - ScheduleThis guide shows you how to view the schedule, and register for a class or course session in both the existing Member Booking App and the new Member Booking App.
FAQ: Why am I seeing "class reservations are not supported error"?
Introducing the New TeamUp Member Booking AppCheck out the exciting new features of our updated mobile app, designed to give your customers a smoother, more intuitive in-app experience.