For Members, Athletes and Customers
By Angel and 1 other2 authors37 articles
Add the TeamUp notification email address to your whitelist
Completing Waivers, Questions and Contact Information
Sign up, Sign in, and Access your ClassesThis guide outlines how users who have registered with a business which uses TeamUp can log in and access their accounts to book sessions
Connecting your customer account to a new businessThis guide looks into how you can register as a customer with a new business using your existing TeamUp account
Setting up and managing an account for a family memberIn this guide we look into how you can set up and manage multiple accounts for your child, partner, or other family members, that you wish to book into classes…
How to reset your passwordThis guide explains how you can reset your TeamUp password if you’ve forgotten it or can’t log in.
Can I delete old saved payment details
What is the On Demand section for?
Setting up SMS notifications
Update your marketing preferences
How to unsubscribe/resubscribe to email notificationsHow to enable/disable all or some of the email notifications you receive from TeamUp
Controlling which notifications you receive
How can I see when I'm next going to be billed and how much?
How to Update Your Profile Information
Will I get a receipt for my purchase?
How to get SupportThis guide clearly explains what TeamUp Support can help you with, and when you’ll need to contact the business you attend classes directly, so you can get the right help…
App - AttendancesThis guide shows you how to view your attendances and registrations in both the existing Member Booking App and the new Member Booking App.
App - The MenuThis guide shows you how to access the menu in your app, and explores the different options available to you.
App - Family managementThis guide explores how family management works in both the existing TeamUp Member App and the new TeamUp Member Booking App.
🎥 An overview of the member booking app (w/ VIDEO)
App - Profile
Waitlist push notifications
How to sign up if you don't have an account alreadyThis guide looks into how customers who don't have a TeamUp account can register with a business which uses TeamUp for their online registrations and Event Bookings
App - ScheduleThis guide shows you how to view the schedule, and register for a class or course session in both the existing Member Booking App and the new Member Booking App.
FAQ: Why am I seeing "class reservations are not supported error"?
Introducing the New TeamUp Member Booking AppCheck out the exciting new features of our updated mobile app, designed to give your customers a smoother, more intuitive in-app experience.