If the business you're a customer at offers appointments, such as one-to-one sessions, consultations, massages, etc., you'll be able to manage your appointments from the Appointments tab in the app or website.
Website
Booking an appointment
Canceling an appointment
Website
Booking an appointment
To book an appointment, head to the Appointments tab.
Here you'll be able to filter by Appointment Type and/or the person you'd like to book the appointment with. Click 'Book Now' to get started.
In the next step, you'll be prompted to select the person you'd like to book the session with (this is optional). Once you select the instructor you would like to book an appointment with, the calendar will update to show their available slots.
If you don't select a specific instructor, you can select an available slot from the calendar, and this will show you the instructors who are available at that time.
If you don't have a valid membership or pack to book this Appointment Type, you'll be prompted to purchase one.
💡 If you are a family manager, you'll be prompted to select which member you're booking the appointment for from the dropdown.
If you or the family member do have a valid membership, simply select the one you'd like to use.
After you've chosen the purchase option, select your payment method and click 'Purchase'.
Once done, you'll be booked into your selected appointment.
Canceling an appointment
To cancel an appointment, head to My Account, and under Upcoming Registrations, click "Leave" next to the appointment.
App
Booking an appointment
To book an appointment, head to the Appointments tab.
Then, click 'Open Appointments'.
From here you will be redirected to the web version, where you'll be able to book your appointment (see Web - Booking an appointment above).
Canceling an appointment
To cancel an appointment, head to Schedule >> tap the appointment >> tap 'Leave Class'.
Helpful pages: