Account Settings
By Angel and 1 other2 authors12 articles
- Setting up and managing an account for a family memberIn this guide we look into how you can set up and manage multiple accounts for your child, partner, or other family members, that you wish to book into classes…
- How to reset your passwordThis guide explains how you can reset your TeamUp password if you’ve forgotten it or can’t log in.
- What is the On Demand section for?This guide explains what the On Demand section is, how to navigate it, and how to watch the content you have access to as a customer.
- Setting up SMS notificationsThis guide walks you through enabling SMS notifications on your account so you can receive text updates from your business, and how to change or remove your phone number.
- Update your marketing preferencesThis guide explains what your marketing preference is and shows you how to update your opt-in or opt-out choice for marketing messages at any time.
- How to unsubscribe/resubscribe to email notificationsThis guide explains how to stop receiving email notifications, either by turning off specific types or unsubscribing from all emails, and how to start receiving them again.
- Controlling which notifications you receiveThis guide explains how to choose which notifications you receive from the business you attend, by email and SMS, and which types you can control.
- How can I see when I'm next going to be billed and how much?
- How to Update Your Profile Information
- Will I get a receipt for my purchase?
- How to get SupportThis guide clearly explains what TeamUp Support can help you with, and when you’ll need to contact the business you attend classes directly, so you can get the right help…
- How to delete your account with a gym or studioThis guide explains how customers can cancel, close, delete, or be removed from their account with a gym or studio that uses TeamUp.