Account Settings
By Angel and 1 other2 authors11 articles
- Setting up and managing an account for a family memberIn this guide we look into how you can set up and manage multiple accounts for your child, partner, or other family members, that you wish to book into classes…
- How to reset your passwordThis guide explains how you can reset your TeamUp password if you’ve forgotten it or can’t log in.
- What is the On Demand section for?This guide explains what the On Demand section is, how to navigate it, and how to watch the content you have access to as a customer.
- Setting up SMS notificationsThis guide walks you through enabling SMS notifications on your account so you can receive text updates from your business, and how to change or remove your phone number.
- Update your marketing preferencesThis guide explains what your marketing preference is and shows you how to update your opt-in or opt-out choice for marketing messages at any time.
- How to unsubscribe/resubscribe to email notificationsThis guide explains how to stop receiving email notifications, either by turning off specific types or unsubscribing from all emails, and how to start receiving them again.
- Controlling which notifications you receiveThis guide explains how to choose which notifications you receive from the business you attend, by email and SMS, and which types you can control.
- How to See When You'll Next Be Billed & How MuchThis guide shows you how to check your next billing date and payment amount for your recurring membership, and who to contact if you have a question about a charge.
- Will I get a receipt for my purchase?This guide explains when you'll receive a receipt for your purchase, and where to find your past receipts on the web and in the Member Booking App.
- How to get SupportThis guide clearly explains what TeamUp Support can help you with, and when you’ll need to contact the business you attend classes directly, so you can get the right help…
- How to delete your account with a gym or studioThis guide explains how to delete your account with a gym or studio, have your personal details removed, and find the business's contact details on the web or app.