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Connecting your customer account to a new business
Connecting your customer account to a new business
Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

What to do if:



You already have a TeamUp account from a previous business


If the new business you've joined uses TeamUp as its booking system and you already have a TeamUp account, all you need to do is create a new profile.

You can do this from their website, or they can set up the profile for you on your behalf.

We'd suggest creating the profile using the same email address you used on your previous profile/s so that you can manage all your businesses from the same TeamUp account *.

*⃣If you create a TeamUp profile at the new business using a different email address, please note that this will be considered a brand-new TeamUp account. If you'd rather do this, please head here for instructions.


Once you've created your new profile (or the business has created it for you), you will receive an email prompting you to accept the invitation to complete your profile (if it's not in your inbox, make sure to check your junk folder!).

As you've already got a TeamUp account, all you need to do is click the link in the email and then enter your existing password.

❗️Can't remember your password? Please see this guide for help resetting it.



The new business will now appear on your TeamUp account's dashboard

  • On the TeamUp web-version, select the Home Tab

  • On the TeamUp Members App, select the Menu >> Businesses Tab

❗️Please note that you won't see the new business on your dashboard until you've accepted the email invitation to manage your account.

You don't have a TeamUp account yet

If the new business you've joined uses TeamUp as their booking system and you don't have a TeamUp account, all you need to do is create a new profile at your new business.

  • You can do this from your new business's TeamUp customer site, or they can set up the profile for you on your behalf.

Once you've created your new profile (or the business has created it for you), you will receive an email prompting you to accept the invitation to complete your profile (if it's not in your inbox, make sure to check your junk folder!).

After clicking the link in the email, you'll be prompted to create a password for your account in order to complete your account setup.

Moving forward, you'll be able to log into your business's TeamUp customer site from a browser or from the TeamUp app.

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