Common reasons that you will be visiting this page are:

We lay out all the steps for you on this page and will get you back to the right place in no time.

Ask the business for their "customer site link" or website address where you can access their TeamUp booking calendar to create an account with them.

What is a customer-site link? A customer site link is the booking portal for the business you want to reach.
They can find this in their customer experience section as detailed here. Please send them this page or ask them to send us a message if there is any confusion - we're here to help!

💡 Important! You will need to have an account with TeamUp/ the business first before you can use the app, so please make sure you've completed step 1 before you try to log in.

You can download the iOS version here, or the Android version here.
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To find out more about the app, just check out this page.

We're here for you. Just click the help button to the bottom right of this screen and let us know how we can help.

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​Managing Your Class Booking - For Members, Athletes, and Customers
​Account Settings - For Members, Athletes, and Customers
​Memberships - For Members, Athletes, and Customers