Common reasons that you will be visiting this page are:

We lay out all the steps for you on this page and will get you back to the right place in no time.
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Ask the business for their "customer site link" or website address where you can access their TeamUp booking calendar to create an account with them.
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What is a customer-site link? A customer site link is the booking portal for the business you want to reach.
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They can find this in their customer experience section as detailed here. Please send them this page or ask them to send us a message if there is any confusion - we're here to help!
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💡 Important! You will need to have an account with TeamUp/ the business first before you can use the app, so please make sure you've completed step 1 before you try to log in.

You can download the iOS version here, or the Android version here.
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To find out more about the app, just check out this page.
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We're here for you. Just click the help button to the bottom right of this screen and let us know how we can help.

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​Jump to
​Managing Your Class Booking - For Members, Athletes, and Customers
​Account Settings - For Members, Athletes, and Customers
​Memberships - For Members, Athletes, and Customers