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What is the On Demand section for?

This guide explains what the On Demand section is, how to navigate it, and how to watch the content you have access to as a customer.

Written by Costa Bontioti

📝 Overview

The On Demand section is a library of content you can purchase and watch in your own time. Businesses often use it for pre-recorded workouts, courses, webinars, and similar content.

This guide explains what you will find in the On Demand section, how to navigate it, and how to watch the content you have access to.


🔍 Navigating the On Demand Section

The main page shows all the available content Collections for sale.

You can use the filters at the top to find specific content within a Collection.

To watch a piece of content, you will need a valid membership. If you do not have one, you will be prompted to purchase a membership when you click the content you want, as shown below.

Prompt to purchase a membership when clicking locked content

🎬 Viewing Your Content

If a Collection does not show the "purchase required" tag underneath it, you already have access, either because you have purchased it or because one of your memberships grants you access.

You can watch your On Demand content from a web browser, such as Chrome or Safari, or through the TeamUp Member Booking App.

💡 You will only be able to play content that a current membership gives you access to. If you click something you have not purchased, you will be prompted to buy the membership that unlocks it.

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