Communication
By Costa and 1 other2 authors25 articles
- Adding a pre/post course session notificationThis guide explains how to set up an automated email sent before or after each course session, not the whole course.
- Add a late cancellation notificationThis guide explains how to set up an automated email to customers who late cancel from a class.
- View and monitor your Pack Running Low notificationsThis guide takes a closer look at Low Pack notifications, how you can access them and how you can set them up
- Introduction to pack running low notificationsThis guide introduces the Pack Running Low notification: what it does, where to find it, and links to setup and management guides.
- Automated Birthday NotificationsThis guide explains how the birthday email notifications sent to your customers work, which customers receive them, and how you can customize them.
- Adding a pre/post/milestone Class/Appointment notificationThis guide explains how to set up automated email notifications that are sent to customers before, after, or at milestone moments for a class or appointment.
- Add/edit/delete a Class/Appointment registration confirmation notificationThis guide explains how to add, edit, and delete a class or appointment registration confirmation notification.
- Updating your notification preferencesThis guide explains how to update which account notifications you personally receive.
- Membership purchase notificationsThis guide explains how to set up and customise membership purchase, renewal, and upgrade/downgrade email notifications.
- How to edit/delete a Pack Running Low notificationThis guide explains how to edit or delete an existing Pack Running Low notification.
- How to create a Pack Running Low notificationThis guide explains how to create a Pack Running Low notification, including a Call to Action button and email content.
- Create a pre-post class notification for your staffThis guide looks into the how you can set up email notifications to be sent to your instructors or staff before or after a class takes place.
- 🎥 An overview of Notifications (VIDEO)This video walks through the notifications system, covering pre/post-class emails, milestones, and purchase confirmations.
- An overview of SMS notificationsSend your members automated SMS messages from TeamUp.
- Do customers receive an email when their membership hold ends?This guide explains whether customers are notified when a membership hold starts or ends, and how to find customers on hold.
- How to enable SMS Notifications (Spain, France, Germany, Ireland and Netherlands)This guide explains how to enable SMS notifications for accounts based in Spain, France, Germany, Ireland, and the Netherlands.
- How to enable SMS Notifications (United Kingdom)This guide explains how to enable SMS notifications for accounts based in the United Kingdom.
- How to enable SMS Notifications (Canada)This guide explains how to enable SMS notifications for accounts based in Canada.
- How to email customers on a specific membership after attending their first sessionThis guide explains how to email customers on a specific membership after they attend their first session.
- How to enable SMS Notifications (United States)This guide explains how to enable SMS notifications for accounts based in the United States.
- Broadcast Messages - SMS notifications for class attendeesThis guide explains what's required to send Broadcast SMS messages, and how to find them in the SMS Messages report.
- How can I set up Notifications for Penalties?Set up notifications for inform your customers when a Penalty is triggered, or when there's an infraction which counts towards a Penalty.
- Sending Broadcast SMS notificationsThis guide explains how to select customers, create your message, and send a Broadcast SMS notification.
- Enabling and Disabling Email NotificationsThis guide takes a closer look at which notifications can be enabled/disabled, and how you can do this.
- How to find and edit the membership expiring soon (renewal) notificationThis guide explains how to find and customise the automated email sent to customers when their membership is about to expire.