The registration confirmation notification is an automated email sent to customers when they register for a class or book an appointment. It lets you send different emails per Class/Appointment type or venue, and target a customer's first registration specifically.

By default, a general registration confirmation email is already set up for you. You can edit it, or delete it if you'd rather not send one at all.

Head to Communications ➜ Notifications ➜ Class/Appointment Registrations - Registration Confirmation ➜ click Details ➜ click Add an email.

Set the conditions for who should receive this email: all Class/Appointment types, a single one, or several, and optionally a specific venue. The Advanced options setting lets you trigger the email only on a customer's first matching registration.

Click Next to build the email content. You can use placeholders to personalise it. For example, the customer.first_name placeholder inserts the customer's actual first name.

Click Create to finish. You can preview any registration confirmation email from the same Communications ➜ Notifications ➜ Class/Appointment Registrations - Registration Confirmation screen, by clicking View emails with placeholders or emails with sample values.

Head to Communications ➜ Notifications ➜ Class/Appointment Registrations - Registration Confirmation ➜ click Details ➜ click Edit next to the desired email.

You can then edit the conditions, or click Next to skip straight to editing the email. Once finished, click Save.

Head to Communications ➜ Notifications ➜ Class/Appointment Registrations - Registration Confirmation ➜ click Detail ➜ click Delete next to the desired email.

Find answers to common questions or additional details that may not be covered in the main instructions.