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Updating your notification preferences

This guide explains how to update which account notifications you personally receive.

Written by Costa Bontioti

📝 Overview

You have full control over which notifications you personally receive. What's available to you depends on your staff account permissions.

For example, an Admin will have access to all notifications, while an Instructor might only receive notifications about the classes they teach.


🛠️ Update Your Preferences

Head to My Account ➜ Notifications.

From here, toggle the available activity alerts on or off to decide which notifications you'd like to receive.

💡 The options available to you are based on your staff account permissions.

You can also customise whether you'd like to be kept updated on product updates and setup tips.

⚠️ If your notification options don't look right, check with the account owner or business Admin, as the options you see are tied to your staff permissions.


❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

Can I change another staff member's notification preferences for them?

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Yes, if you're an Owner or Admin. You can open their staff profile and toggle their notification settings on their behalf, without needing them to log in and do it themselves.

This is outlined in our relevant support guide here.

Why can't I see certain notification options?

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The notifications you can toggle are based on your staff account permissions. For example, an Instructor with access to only their own classes will only see notifications related to those classes.

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