Staff
By Costa1 author13 articles
- Account Owners explainedThis guide explains what an Account Owner is, what they can do, and how to manage Account Owner status on your account.
- Updating staff imagesThis guide explains how to add or update a staff member's profile image at any time, including the available upload options.
- Managing Your Business Account Login Details & SettingsThis guide explains how staff update their login details and profile, manage their notifications, and, for Instructors, manage their Appointment availability from My Account.
- How to Resend an Invitation to a Staff MemberThis guide shows you how to resend an invitation email to a Staff Member who hasn't accepted yet, and how to check it is going to the right email address.
- How to Edit the Notification Settings of an Existing Staff MemberThis guide shows Owners and Admins how to edit a Staff Member's notification preferences, explains each staff notification, and how permissions affect what staff can receive.
- Edit staff member permissionsThis guide explains the available staff permissions and how to update them for existing staff members.
- How to Delete a Staff MemberThis guide shows you how to delete a Staff Member, reassign an Instructor's classes, remove Owner status first if needed, and keep someone's access in a different role instead.
- How to Create Instructors & Add Them to Classes, Appointments & CoursesThis guide shows you how to create an Instructor and add them to a single class, a repeating time slot, several time slots at once, Appointment Types, and Courses.
- Thinking of leaving TeamUp?This guide explains how business owners can cancel or freeze their TeamUp account, what to do beforehand, and what happens to outstanding payments after closure.
- Can I Use the Same Email for Multiple Staff Members?This guide explains why each Staff Member needs a unique email address, how to fix accounts that share one, and how one email can be used across several businesses.
- How to Disable NotificationsThis guide shows you how to turn off staff email notifications for yourself or a Staff Member, and explains which customer notifications can and cannot be disabled.
- How to Edit an Existing Staff MemberThis guide explains each option for editing an existing Staff Member, from details and permissions to notifications, availability, Owner status, and changing email addresses.
- Adding staff memberThis guide explains how to add staff members to your account, including the different account types and permission settings available.