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How to Purchase a Membership

This guide shows you how to buy a membership from a business's Customer Site, including reviewing the Terms & Conditions and applying a discount code or account credit.

Written by Costa Bontioti

📝 Overview

You can buy a membership directly from the business's Customer Site, so you are ready to book classes, appointments, or courses.

This guide walks you through choosing a membership, reviewing its details and Terms & Conditions, and completing your purchase.


🔍 Choosing a Membership

All memberships available to buy are listed on the business's Customer Site.

Head to the Membership tab of the business you would like to buy from ➜ browse the options ➜ click Buy on the membership you want.


📄 Reviewing the Details & Terms

Before you complete the purchase, the payment page shows the membership's description and its Terms & Conditions.

⚠️ Read these carefully. By purchasing the membership, you are agreeing to its Terms & Conditions.


💳 Completing Your Purchase

On the payment page, you can apply any discount code or account credit before choosing how to pay.

  1. If you have a valid discount code, enter it in the Discount Code section.
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  2. If you have Account Credit, it will be shown here and can be selected towards your payment.
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  3. Choose the payment option you would like to use.
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  4. Click Purchase to submit.

💡 The business may ask you to complete waivers, questions, or contact information as part of your purchase. See how to complete these here.


❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

Will I get a receipt for my purchase?

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Yes. You will receive an emailed receipt once your payment has been confirmed, and you can view past payments and receipts under My Account ➜ Payments.

💡 Learn more about receipts here.

I have more than one membership. How do I choose which one to use when booking?

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When you book a class, you can choose which valid membership to use from Registration Options.

💡 See how to choose which membership to use here.

How do I check how many sessions are left on my membership?

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You can check the remaining uses on your memberships and packs from your account.

💡 See how to check the remaining uses on your membership or class pack here.

I have a question about a membership. Who should I ask?

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The business sets up and manages its own memberships, pricing, and terms, so they are best placed to help.

You can find their contact details under My Account ➜ Contact.

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