Set up and manage an account for multiple people
You can set up and manage multiple accounts for any children/partner/other family members, that you wish to book into classes or purchase memberships for.
If you need a TeamUp account
If you haven't yet got a TeamUp account please sign up to your desired fitness business and when asked if you're signing up a child or other dependent select "Yes" and follow the rest of the steps:
If you already have a TeamUp account but need to add a child or dependant
If you already have a TeamUp account, head to My Account (your profile) and scroll to the bottom of your account you will see the option to Add a Child/Dependent.
- Use this option for children, a partner or other family/friend members who you wish to manage under your TeamUp login.
- Once done you'll be able to manage their accounts, this includes: booking their classes and/or purchasing their memberships.
You'll be required to enter the child/dependent first & and last name, as well as their date of birth (DOB) and gender if the business requires it.
- There might be other questions required by the business.
If you already have a TeamUp account but need to add another parent/family manager
If you already have a TeamUp account, head to My Account (your profile) and scroll to the bottom of your account you will see the option to Invite a family manager.
Use this to invite other people to manage a family with you.
A common use case for this is a partner, for example, who wishes to have their own login details and notifications but also wants the ability to book classes for your children. When adding a family manager you'll need to enter their first name, last name, and email. Once added they will receive an email with instructions on how to accept the account.
💡 You can repeat this process multiple times if you need to manage accounts for multiple family members/ or add other family managers.
Managing your family
Once the accounts you need have been created, you will have the option to switch these accounts when making bookings or purchasing memberships and plans.
On the Schedule tab, a drop-down menu will now show, that will allow you to switch between your account and any other family member account. You'll then be able to book them in using their membership status.
On the Memberships tab, you'll see the option to buy for yourself as well as your family member(s).
💡 You currently cannot share memberships between family members.
Where the business does not allow parents to participate in lessons (such as businesses where all classes are for children for example) then you won't even see an option to buy or book something for yourself. In this instance, only your child/s name will appear.