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For Business Owners
- The Dashboard
- The Calendar
- Events
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Fields
- Reporting
- Customer Management
- Settings
- Customer Referrals
- Communications - Email and SMS Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Staff
- Discount Codes
- The Store/Shop
- To-dos
- Data
- Customer Experience
- Kiosk
- FAQ
- Pay Rates
- Community Happiness (reputation management)
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For Members, Athletes and Customers
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Integrations with TeamUp
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Switching to Teamup
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Online Classes
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On Demand Content
Where can I see my Community Happiness reviews?
Find, see, and respond to customer reviews. Reporting for Community Happiness.
In your Reports, under 'Customers - Referrals & Reviews', you'll find the Community Happiness report, which displays all the reviews you've collected through TeamUp and/or external sites.
If it's your first time viewing the report, you'll see a modal with information about how Facebook reviews are converted to the Community Happiness 5-star system. You can choose to close this modal, which will trigger it the next time you view the report, or click 'Don't show again' if you don't want to see it anymore.
If you haven't received any reviews, no data will be displayed here, but once your clients start completing reviews, the report will populate with their review data. By default, the report displays data from the last 60 days.
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