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Where can I see my payouts?

This guide explains where to find your payouts, how to read payout statuses and details for Stripe and GoCardless, and how to download your full payout history.

Written by Costa Bontioti

📝 Overview

The Payouts section is where you can see payments that have been disbursed to your bank account. You can find it under Billing/Revenue Payouts.

This guide walks you through how to view your payouts, how to read the details and statuses shown for Stripe and GoCardless payouts, and how to download your full payout history.


📍 Where to Find Your Payouts

The Payouts list groups your payouts by month and orders them by date, so you can quickly see which months have payouts and jump straight to the one you need.

It is easy to see which months have payouts and to jump directly to a particular month.

The next and previous buttons take you to the next or previous month that has payouts.

If you use Stripe, your payouts also show which ones are in transit and which have failed, in addition to those that are paid. The date beside an in transit payout is the date you can expect to receive it.

For more information on a payout with a failed status, click the ! icon next to the status.


🔍 Understanding Payout Details

Each payout has a detail page that breaks down the payments it includes. The detail pages for Stripe and GoCardless are mostly the same, with a few small differences.

If a Stripe payout is in transit, the in transit status is displayed along with the date the payout is expected to reach your account. The GoCardless detail page displays when the payment will reach your account.

Both detail pages only track items your account knows about. If there are other items on a payout, for example when two business accounts use the same processor account, a notice is shown.

💡 Only payments linked to your account will show in this section. This can happen when two accounts use the same GoCardless or Stripe account.

💡 To learn how long payouts take and what to do if one is delayed, see the Stripe guide here and the GoCardless guide here.


📊 How to Download Your Payout History

You can download your entire payout history as a CSV file. This is useful for your own record keeping or for reconciling your revenue.

From the Payouts page:

From the Payout detail page:


❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

Where can I view my payouts directly within Stripe or GoCardless?

Click the arrow to see the answer

You can also view your payouts within the payment processor you use. For Stripe, see Stripe's guide here. For GoCardless, see GoCardless's guide here.

Why don't all of my payments show in the Payouts section?

Click the arrow to see the answer

The Payouts section only tracks payments linked to your account. If you use the same Stripe or GoCardless account across more than one account, payments from the other account will appear in your processor dashboard but not here.

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