📝 Overview
You can track all recurring reservations, past and present, from one place. The simplest place to do this is from Classes/Appointments ➜ Reservations, where you will find a variety of filter options to help you.
💡 New to recurring reservations? For what they are, how they work, and eligibility requirements, see the overview here.
🔍 Track Reservations With Filters
The Reservations section lets you narrow down reservations by customer, status, membership type, and class type. Each option is covered below.
Click the arrow to learn more about the filter options
Click the arrow to learn more about the filter options
🔵 Search by Customer
Search by customer name to show all reservations made for a specific customer.
🟠 Filter by Reservation Status
In this example, we are looking at all the active reservations for John Doe. Active reservations can be edited from the drop-down on the right-hand side. For more on editing reservations, see the guide here.
In this example, we are filtering all the completed reservations.
Completed reservations cannot be edited, but you can view the details of the reservation, i.e. attended classes.
🟣 Filter by Membership Type
Track recurring reservations made on specific memberships.
🟢 Filter by Class Type
Track reservations made for specific classes.
💡 It is also possible to view details of recurring reservations direct from a customer profile. This can be done from Customers ➜ Customer List ➜ customer profile ➜ Registrations tab.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
Can I edit an active recurring reservation?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. Active reservations can be edited from the drop-down on the right-hand side of the Reservations list. For more on editing reservations, see the guide here.
Can I edit a completed reservation?
Click the arrow to see the answer
Click the arrow to see the answer
No. Completed reservations cannot be edited, but you can view the details of the reservation, such as attended classes.
Can I see a customer's recurring reservations from their profile?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. Head to Customers ➜ Customer List ➜ customer profile ➜ Registrations tab.