📝 Overview
With age restrictions, you can create class types for certain age groups, so only customers within a set age range can register. This guide covers how to enable the feature on a new or existing class type, how it displays on the calendar, and what customers see when they register.
🛠️ How to enable age restrictions
You can set an age restriction when creating a new class type or by editing an existing one. Choose the relevant option below.
Click the arrow to learn how to set an age restriction on a new class type
Click the arrow to learn how to set an age restriction on a new class type
1. Head to Classes/Appointments ➜ Class Types ➜ click Create New.
2. On the new class type page, scroll to 'Set Age Restriction?'.
3. By default, 'No' is selected. To turn on the feature, select 'Yes'.
4. Selecting 'Yes' lets you set the minimum and maximum age.
Click the arrow to learn how to set an age restriction on an existing class type
Click the arrow to learn how to set an age restriction on an existing class type
1. Head to Classes/Appointments ➜ Class Types ➜ click the desired Class Type.
2. On the class type page, click the gear icon ➜ Edit.
3. On the class type page, scroll to 'Set Age Restriction?'.
4. By default, 'No' is selected. To turn on the feature, select 'Yes'.
5. Selecting 'Yes' lets you set the minimum and maximum age.
📆 Calendar display
On the Customer Site calendar, when an age restriction is set up for a class type, the age filter displays on the left side. The calendar cards also display class types with age restrictions in day, week, and month views.
💡 To hide the age filter and ages from calendar cards, head to Settings ➜ Registration ➜ Calendar and click Edit.
🧑💻 Class registration
When customers try to register for a class, a callout appears if their age is not within the restriction set for the class type.
A different callout appears if the customer's date of birth is not in their profile, stopping them from registering until they add the information.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
What happens if a customer's date of birth is missing?
Click the arrow to see the answer
Click the arrow to see the answer
A callout will appear and the customer won't be able to register for an age-restricted class until they add their date of birth to their profile.
Can I hide the age filter and ages from the calendar?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. Head to Settings ➜ Registration ➜ Calendar and click Edit to hide the age filter and the ages shown on calendar cards.
Can I set an age restriction on an existing class type?
Click the arrow to see the answer
Click the arrow to see the answer
Yes. Edit the class type, scroll to 'Set Age Restriction?', select 'Yes', and set the minimum and maximum age.