📝 Overview

Constant Contact isn't available as an integration for your account, and it isn't an export option in the Customer List.

There are still plenty of ways to email and message your customers. This guide walks you through each alternative, so you can choose the option that best fits your business.

💡 Looking for the quickest option? You can send broadcast emails and SMS messages directly from Customers ➜ Customer List, with no extra tools needed. See how here.

🧭 Alternatives to Constant Contact

There are four ways to email and message your customers. Each option below explains what it's best for and how to get started.

📣 Option 1: Broadcast Messaging From the Customer List

The Customer List lets you filter your customers, save segments, and send one-off broadcast emails or SMS messages without leaving your account.

Head to Customers ➜ Customer List.
Use the filters to narrow down your list, for example by membership, CRM Status or Total Spend.
Tick the customers you'd like to contact.
Click Contact Customers and write your email or SMS.

Best for:

Sending one-off emails or texts to the right group of customers, without switching tools or paying for an add-on.

💡 Broadcast messaging is available to Owners and Admins on accounts with a payment method on file. To learn more about who can send messages, email limits, and SMS requirements, see the guide here.

🚀 Option 2: Marketing Suite

Marketing Suite is a paid marketing add-on that connects to your customer data automatically. It brings email campaigns, automations, a unified Conversations inbox, and an AI Chat Receptionist together in one place.

To find out more, head to CRM in your account ➜ select Upgrade to book a demo.

Best for:

Multi-step email campaigns, automated follow-ups, and businesses that would like an AI receptionist to respond to enquiries.

💡 To learn more about what's included, see the guide here.

⚠️ Have contacts in Constant Contact? You can bring in contacts who aren't in your Customer List using the Import Tool in Marketing Suite.

Make sure you set the Contact Lifecycle stage correctly, as this keeps imported contacts separate from your Customer List. For the full steps, see the guide here.

🐵 Option 3: Mailchimp

If you already use Mailchimp, you can send your customers to a Mailchimp audience. Export a filtered list from Customers ➜ Customer List ➜ Export ➜ Mailchimp, or connect from Settings ➜ Integrations ➜ Mailchimp.

For automated workflows, such as tagging customers when they buy a membership or updating subscribers when they cancel, you can also connect Mailchimp through Zapier.

Best for:

Businesses already using Mailchimp, or who want full campaign management outside of their account.

💡 To learn how to connect Mailchimp, see the guide here.

Moving from Constant Contact? Mailchimp has its own guide for migrating your contacts across.

Click Here

⚡ Option 4: Zapier

Zapier connects your account with a wide range of other apps, so if you already use another email marketing tool, you may be able to keep using it alongside your account.

Best for:

Businesses that already have an email marketing tool they'd like to keep using.

💡 To learn how to set up Zapier, see the guide here.

🤔 Not Sure Which to Pick?

Here's a quick side-by-side of each option to help you decide.

Customer List	One-off emails and texts to a filtered group or saved segment. Included with your account.
Marketing Suite	Email campaigns, automations, a unified inbox and an AI receptionist. Paid add-on.
Mailchimp	Campaign management in Mailchimp, using your exported customer lists or Zapier.
Zapier	Keep using another email marketing tool you already have.

❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.