📝 Overview
Pack limits control how many sessions the customer gets on the pack they purchase. Below are some examples of simple and more advanced pack limits.
💡 If you have already created your Pack and are looking to edit usability, head to Memberships ➜ Memberships ➜ click the desired Pack ➜ click Edit beside the Usability section.
🛠️ Pack Limit Examples
The examples below move from a simple overall limit to per-class-type limits and weekly usage limits.
Click the arrow to view the pack limit examples
Click the arrow to view the pack limit examples
1️⃣ Overall Limit
This pack is available for the 'Body Pump' Class Type. The customer gets 10 classes before the pack completes (if they use them before any expiry date on the membership).
⚠️ Packs are designed to expire after a certain amount of use, so you are required to put a limit on the pack.
2️⃣ Limits Per Class Type
This pack offers 10 classes overall, but only 5 of the classes can be for 'Body Pump', and 5 for 'HIIT'.
3️⃣ Weekly Usage Limit
In this example, the customer has 10 classes, but usage limits mean they can only use 1 class per week. As soon as the limit of 10 is reached, the pack completes.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
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Click the arrow to view frequently asked questions
Can a class use more than one credit per registration?
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No. Each registration always deducts exactly one credit from the pack, regardless of the class. If you want to charge more for a specific class, use "one use of the membership plus an additional amount" pricing, which deducts one credit and charges an extra fee, rather than deducting more than one credit.
Do I have to set a limit on a pack?
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Click the arrow to see the answer
Yes. Packs are designed to expire after a certain amount of use, so you are required to put a limit on the pack.
Can I limit how many sessions of each class type a pack covers?
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Click the arrow to see the answer
Yes. A pack can have an overall limit alongside limits per class type, for example 10 classes overall with 5 for 'Body Pump' and 5 for 'HIIT'.
What happens when the pack limit is reached?
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As soon as the limit is reached, the pack completes. Customers can then purchase a new pack if they want more sessions.
Where do I edit the limits on an existing pack?
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Click the arrow to see the answer
Head to Memberships ➜ Memberships ➜ click the desired Pack ➜ click Edit beside the Usability section.