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Unskip previously skipped membership payments
I skipped a customer's payment but I need to add it back for payment.
Payments can be skipped from the upcoming payments tab of a membership:
💡 Payments will also be skipped if a membership is on hold, after the payment date has been succeeded.
To unskip a payment:
Go to Customer List and select customer.
Go to the Memberships tab and select the relevant membership. From here you will see there is a 'Skipped Payments' tab, click on this.
You will now see the option to Unskip, next to any skipped payments:
Alternatively, if you're looking to add an ad hoc payment to customers recurring membership to collect a payment instead, this can be done by heading to the Upcoming Payments tab >> Add ad hoc payment
How to skip membership payments