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Reports - Discount Codes

This guide explains how to use the Discount Code Usage report to see which of your discount codes have been redeemed, by which customers, and against which purchases.

Written by Costa Bontioti

📝 Overview

The Discount Code Usage report shows you the usage history of your discount codes, so you can see which codes are being redeemed, by whom, and against which purchases.

This guide walks you through the report, the filters you can combine, and the pre-filtered view of your most used codes.


📊 Viewing Discount Code Usage

To open the report, go to Reports ➜ Revenue & Billing ➜ Discount Code Usage, or go to Discount Codes ➜ Reports.

👩🏻‍💻 All Discount Code Uses

By default, this report shows a raw list of all the customers who have used a discount code to purchase something, including memberships, classes, courses, and store items.

You can combine the following filters to narrow the results.

Customer

Enter a customer's name or email to generate a list of the codes they have used

Discount code

Search a discount code to generate a list of the customers who have used it

Group

Filter by a set of codes created in bulk, for example a "Christmas Offer" group containing 100 individual codes

Use Type

Filter by purchase type, including memberships, classes, courses, and store items

You can also group by multiple dimensions and enter a date range to build a more customised view.

To download the report, click the Download button.

🏷️Most Used Discount Codes

This is a pre-filtered view of the same report, giving you quick access to a list of your most used discount codes without setting up the filters yourself.

💡 To create, edit, or manage the codes behind this report, see Setting up a discount code here, or view your active and inactive codes here.


❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

What does the "Group" filter refer to?

Click the arrow to see the answer

Groups are sets of discount codes that were created in bulk, so you can report on a whole campaign at once rather than searching for each code individually.

To learn how to create them, see How to bulk-create discount codes here.

Can I see which types of purchase a code was used for?

Click the arrow to see the answer

Yes. Use the Use Type filter to narrow the report to memberships, classes, courses, or store items.

To change which purchases a code can be applied to in the first place, see Updating purchase type validity on discount codes here.

Where can I see all the other reports available?

Click the arrow to see the answer

For a full list of every report, organised by category, see An Overview of Reporting here.

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