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Referral settings

Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

The first step in creating your customer referral program on TeamUp is to enable referrals and create your rewards system.

This can be done from Settings >> Customer referrals.

Understanding the customer referrals settings

From this section, you can enable or disable the referral program. When the program is enabled, customers will be prompted for a referral code during signup and existing customers will be shown their referral code on the customer site.

The referral program settings also allow you to specify:

  • Which membership the new signup gets. For example, you might want to gift new signups a membership that's good for a free class or trial week. Note: Only prepaid plans and pack membership types are valid here.

  • What kind of reward the referring customer receives. The choices are "nothing" and "account credit."

    • If you choose 'account credit', you may specify the amount. The account credit will be applied when the referral is confirmed.

    • 'Nothing' can be used if you want to add a reward manually, such as a specific membership, a personal email/note, or maybe a product (e.g. t-shirts, hats, etc.).

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