What to do if:
You already have a TeamUp account from a previous gym
If the new gym you've joined uses TeamUp as their booking system and you already have a TeamUp account, all you need to do is create a new profile at your new gym. You can do this from your new gym's TeamUp customer site, or they can set up the profile for you on your behalf.
We'd suggest creating the profile using the same email address you used on your previous profile/s so that you can manage all your gyms from the same TeamUp account *.
*⃣If you create a TeamUp profile at the new gym using a different email address, please note that this will be considered a brand new TeamUp account. If you'd rather do this, please head here for instructions.
Once you've created your new profile (or the gym has created it for you), you will receive an email prompting you to accept the invitation to complete your profile (if it's not in your inbox, make sure to check your junk folder!).
As you've already got a TeamUp account, all you need to do is click the link in the email and then enter your existing password.
❗️Can't remember your password? Please see this guide for help resetting it.
Once you've accepted the invitation, you will see the new gym appear on your TeamUp account's dashboard (if you're on a browser, such as Chrome or Safari, as seen below) or the 'Businesses' tab if you're using the app.
❗️Please note that you won't see the new gym on your dashboard until you've accepted the email invitation to manage your account.
You don't have a TeamUp account yet
If the new gym you've joined uses TeamUp as their booking system and you don't have a TeamUp account, all you need to do is create a new profile at your new gym. You can do this from your new gym's TeamUp customer site, or they can set up the profile for you on your behalf.
Once you've created your new profile (or the gym has created it for you), you will receive an email prompting you to accept the invitation to complete your profile (if it's not in your inbox, make sure to check your junk folder!).
After clicking the link in the email, you'll be prompted to create a password for your account in order to complete your account setup.
Moving forward, you'll be able to log into your gym's TeamUp customer site from a browser or from the TeamUp app.