- TeamUp Help Center
- For Business Owners
- Communications - Email and SMS Notifications
-
For Business Owners
- The Dashboard
- The Calendar
- Events
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Fields
- Reporting
- Customer Management
- Settings
- Customer Referrals
- Communications - Email and SMS Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Staff
- Discount Codes
- The Store/Shop
- To-dos
- Data
- Customer Experience
- Kiosk
- FAQ
- Pay Rates
- Community Happiness (reputation management)
-
For Members, Athletes and Customers
-
Integrations with TeamUp
-
Switching to Teamup
-
Online Classes
-
On Demand Content
How to email customers on a specific membership after attending their first session
Can I email free trial customers after their first class? How do I email members on a specific membership after their first class?
You can easily send customers an automated email after they attend their first session with TeamUp's pre/post class/appointment notification.
Learn how to set up a pre/post/milestone notifications here.
The notification's options can be configured to cater to multiple scenarios.
You can choose the class/appointment type, the venue, the membership the customer used to book the session, and the customer's attendance status.
To email customers who used a specific membership to book the session, select a specific membership or memberships, as seen below:
You can also configure when this email should be sent:
If you wish to email customers after their first session, you'll need to configure the advanced options as seen below: