1. TeamUp Help Center
  2. For Business Owners
  3. Communications - Email and SMS Notifications

How to email customers on a specific membership after attending their first session

Can I email free trial customers after their first class? How do I email members on a specific membership after their first class?

You can easily send customers an automated email after they attend their first session with TeamUp's pre/post class/appointment notification.

Learn how to set up a pre/post/milestone notifications here.

The notification's options can be configured to cater to multiple scenarios.

You can choose the class/appointment type, the venue, the membership the customer used to book the session, and the customer's attendance status.


To email customers who used a specific membership to book the session, select a specific membership or memberships, as seen below:


You can also configure when this email should be sent:


If you wish to email customers after their first session, you'll need to configure the advanced options as seen below: