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How can I edit the available genders, and add a preferred pronouns option?

This guide explains how to change the gender options on your Signup Form, or add a preferred pronouns question, by replacing the built-in gender field.

Written by Costa Bontioti

📝 Overview

If your Signup Form already asks for the customer's gender but you would like to change the options, or add a preferred pronouns question, you can do this by replacing the built-in gender field with a new field of your own.

This guide walks through removing the existing gender field and creating a new one that collects gender or pronouns exactly how you would like.


🛠️ Editing gender or adding preferred pronouns

You'll edit the fields on your Signup Form, remove the current gender option, and add a new field in its place. Follow the steps below.

  1. Head to Forms/Documents ➜ Customer Forms, open the Signup Form's Details, and go to Add/Remove Fields.
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  2. Remove the existing Gender field. This removes the current gender selection from the Signup Form.
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  3. Click Create a Field in the top right.
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  4. Create your new field asking for gender or preferred pronouns. You can set the answer to be multiple choice, where you enter the options for customers to select, or a single line of text, where customers type their own gender or pronouns.
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💡 For more on adding fields, see our Add/Remove Fields guide here, and for creating forms in general, see the guide here.

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