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How to Add an Image to a Customer's Profile

This guide shows you how to add or change a profile image on a customer's profile from your Business Dashboard, and where that image appears.

Written by Costa Bontioti

📝 Overview

Adding a profile image to a customer's profile makes them easier to recognise across your Business Dashboard. The image is used as the icon for their account and is shown next to their name on your Customer List.

This guide shows you how to add or change a customer's profile image from your Business Dashboard.


🖼️ Adding a Profile Image

Profile images are added from the customer's detail page. You can upload an image from your computer, import one from a URL, or take a photo with your device camera.

  1. Go to Customers ➜ Customer List ➜ select the customer.

  2. Click the pencil icon below the large circle at the top of their profile.
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  3. Click Choose a file, then upload an image from your computer, import a file from a URL, or take a picture with your device camera.
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  4. Crop the image if you would like to resize it.

  5. Click Save.
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❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

Can customers upload their own profile image?

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No. Profile images can currently only be added by the business from the Business Dashboard. Customers are not able to upload a profile image from the customer site or the Member Booking App.

If a customer would like a profile image, ask them to send it to you and add it to their profile using the steps above.

How do I change or replace a customer's existing profile image?

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Follow the same steps used to add an image. Click the pencil icon on the customer's profile, choose the new image, and click Save.

Where will the profile image appear?

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The image is used as the icon for the customer's account and is shown next to their name on your Customer List, which helps you and your Staff Members recognise customers at a glance.

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