Skip to main content
All CollectionsFor Business Owners, Admins, Instructors Customer Management
Cancelling a membership on behalf of your customer
Cancelling a membership on behalf of your customer
Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

To cancel a membership on a customer's account, first, locate the customer's profile and then select their membership tab. On this page, you will see details of their current active memberships and past memberships. Select the membership you wish to cancel.




On the membership detail page select the cancel option.



You will then have the option to set the expiration date



When you select 'Specific date', be sure to select the correct expiration date. Any upcoming billing dates before the expiration date will still be billed.

Did this answer your question?

Did this answer your question?