Deleting a customer will permanently remove the profile from your account.
You can delete a customer from the customer detail page, by going to:
Customers ➜ Customer List ➜ select a Customer ➜ Delete
If the customer has any failed payments, upcoming event registrations, or active memberships, these will be removed when you delete the customer.
After a customer is deleted, feeds will show "Deleted Customer" instead of their name, because the customer's name has been removed from the system.
Customer profiles cannot be deleted if they have a pending payment/s. If this is the case, the customer could still owe you money.
The payment should be confirmed/cancelled before the profile can be deleted. Head to
the To-dos section of your account to view any pending/ failed payments.
Note: If you need to refund a customer whom you have already deleted, you will no longer be able to refund them via TeamUp, but you can still do so via your account on the payment processor (Stripe or GoCardless).
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