For Business Owners
- The Dashboard
- The Calendar
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Customer Management
- Customer Referrals
- Triggers and Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Discount Codes
- The Store/Shop
- Customer Experience
For Members, Athletes and Customers
Integrations with TeamUp
Switching to Teamup
On Demand Content
Deleting a customer profile
Deleting a customer will permanently remove the profile from your account.
You can delete a customer from the customer detail page:
If the customer has any failed payments, upcoming event registrations, or active memberships, these will be removed when you delete the customer.
After a customer is deleted, feeds will show "(Deleted Customer)" instead of their name, because the customer's name has been removed from the system.
Customer profiles cannot be deleted if they have a pending payment/s. If this is the case, the customer could still owe you money.
The payment should be confirmed/cancelled before the profile can be deleted. Head to the To-dos section of your account to view any pending/ failed payments.
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