Deleting a customer profile

Deleting a customer will permanently remove the profile from your account.

You can delete a customer from the customer detail page:

If the customer has any failed payments, upcoming event registrations, or active memberships, these will be removed when you delete the customer.

After a customer is deleted, feeds will show "(Deleted Customer)" instead of their name, because the customer's name has been removed from the system.

Customer profiles cannot be deleted if they have a pending payment/s. If this is the case, the customer could still owe you money.

The payment should be confirmed/cancelled before the profile can be deleted. Head to the To-dos section of your account to view any pending/ failed payments. 

Did this answer your question?

Jump to:

Introduction to the To-dos section