Managing Payments and Billing
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      3. Managing Payments and Billing

      Where are my Stripe Invoices?

      My Stripe invoices aren't in Stripe anymore. How do I find my tax invoices for Stripe?

      TeamUp recently migrated to a new Stripe account, which means there is a new place to find your Stripe invoices.

      To download your invoices, go to Settings >> Collect Payments >> click on 'View tax invoices' under 'Stripe'

      Stripe view tax invoices

      From there you will have a list of your invoices. Depending on when you started with TeamUp, you will either see all of your invoices here: 

      Your Stripe Invoices

       

      Or you will see recent invoices here but be directed back to Stripe for historical data:

      Historical Stripe Invoices

       

      In some cases, you may still be on the original Stripe account, in which case you will have a link taking you to your Stripe dashboard where you can download your invoices

      Stripe Dashboard Invoices

       

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      Why does my Stripe invoice not have a Stripe VAT Number?