This report allows you to combine multiple filters relating to customer attendance, such as class type, venue, instructor, etc., and group the information by different dimensions.

🎉 We're working on a new and improved reports design with new features! We will be applying this new visual style to all of our reports soon. Check out the new design of Class Attendances, which is now called 'All Attendances', here. Let us know what you think in the Product Feedback Portal!

For example, you could use the filters to view a list of customers that used a specific membership to book classes over the last month, check how many drop-ins you had, view a customer's entire attendance history... the possibilities are endless.

In this guide we're going to take a look at how to navigate the Class Attendances/All Attendances Report. Jump to:

🆕 A walkthrough of the new All Attendances Report

➡️ A walkthrough of the old Class Attendances Report

Under Reports >> Events >> All Attendances, you'll find handy links to some of the most frequently used views of the All Attendances report:

The 'All Attendances' report lists all your class and appointment bookings during any given timeframe, including no-shows and late cancellations.

It also allows you to combine multiple filters relating to customers' attendance, such as Class/Appointment Type, venue, instructor, etc., and group the information by different dimensions.

Let's take a look at how to navigate this page.

Widgets

The first thing you'll see on this page is what we call "widgets", which are quick reports that you can take a look at without having to manipulate any data.

These reports show you highlights of the last 30 days. To see the exact date range and how these trend lines are being calculated, hover over the "i" next to 'Last 30 Days'.

At glance, you'll be able to see:

To see the data or chart for each widget, click the 'View Report' or 'View Chart' button.

​Filters and grouping options

You can use the filters to narrow down the view of the data. This list can be filtered by:

​View the data as a report

As you apply filters, you'll see a pill so that you can see at glance what filters have been applied. You can add multiple filters and easily clear everything by clicking the 'Clear All' pill.

Under 'Show' there are also multiple "group by" options that allow you to group the data using one or multiple dimensions.

The date filter allows you to change the date range.

If you select a "group by" option, you can change how you're looking at the totals.

View the data as a chart

These filters are sticky, so if you're filtering in a report and then move to the chart toggle, it sticks and will change to the chart view with the same data.

You can use the group by options there to generate a different chart. The chart displays 20 data points (if you filter to a shorter period of time, the banner disappears).

Underneath the chart view, you can also see the data table as reference, and as you manipulate the data table (for example, sorting), the chart updates in real-time.

You can look at the chart in different ways:

Download

To download the report, click the 'Download' button in the top right corner.

To view this report, head to Reports >> Class Attendances, Classes >> Reports , or click here .

To download this report, click the 'Download' button in the top right.

This section also contains quick links to some of the most frequently used views of the report:

You can download a list of participants for each class by heading to Calendar and clicking on the desired event.

This will bring up the class details page. To download the class list, click the download icon on the right hand side near the "Sort by" icon.

Jump to:

An overview of reporting on TeamUp