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Reports - Course Session Attendances
Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

This report lists all your individual course session bookings during any given timeframe, including no-shows.

You can combine the different filters and group the data to generate customised attendance reports for course sessions in the past, or view registrations for upcoming course sessions.

πŸŽ‰ We're working on a new and improved reports design with new features! We will be applying this new visual style to all of our reports soon. Check out the new design of Course Session Attendances here. Let us know what you think in the Product Feedback Portal!

In this guide we're going to take a look at how to navigate the Course Session Attendances Report. Jump to:

πŸ†• A walkthrough of the new Course Session Attendances Report

This report lives under Reports >> Events >> Courses >> Course Session Attendances.

The events report menu in TeamUp, with the Course Session Attendances report highlighted in yellow.

How to use the Course Session Attendances Report

Let's take a look at how to navigate this page.

Widgets

The first thing you'll see on this page is what we call "widgets", which are quick reports that you can take a look at without having to manipulate any data.

These reports show you highlights of the last 30 days. To see the exact date range and how these trend lines are being calculated, hover over the "i" next to 'Last 30 Days'.

The widgets on the Course Report page.

At glance, you'll be able to see:

  • How many unique customers attended a course over the last 30 days

  • Your most popular course over the last 30 days

To see the data or chart for each widget, click the 'View Report' or 'View Chart' button.

What happens when you click 'View Report' or 'View Chart' on the Course Report widgets.

Filters and grouping options

You can use the filters to narrow down the view of the data.

This list can be filtered by:

  • Any Customer. Search a customer's name.

  • Any Course Type. Select one or more Course Types.

  • Any Venue. Select one or more of your venues.

  • Any Instructor. Search an instructor.

  • Any Booking Method. Select one or multiple booking methods (Membership, Drop-in, or Free).

  • Any Membership. Select one or more membership names.

  • Any Status. Select one or more attendance statuses (attended, registered, or no show).

  • Include future classes. Include or exclude classes or appointments happening in the future.

View the data as a report

As you apply filters, you'll see a pill so that you can see at glance what filters have been applied. You can add multiple filters and easily clear everything by clicking the 'Clear All' pill.

Course Report filter pills that let the user know which filters have been applied. There is a 'Clear All' pill next to the filter pills.

Under 'Show' there are also multiple "group by" options that allow you to group the data using one or multiple dimensions.

The date filter allows you to change the date range.

If you select a "group by" option, you can change how you're looking at the totals.

A gif demonstrating how the data can be filtered by different date ranges and grouped by dimensions.

View the data as a chart

These filters are sticky, so if you're filtering in a report and then move to the chart toggle, it sticks and will change to the chart view with the same data.

You can use the group by options there to generate a different chart. The chart displays 20 data points (if you filter to a shorter period of time, the banner disappears).

Underneath the chart view, you can also see the data table as reference, and as you manipulate the data table (for example, sorting), the chart updates in real-time.

How to use the chart view on the Course Session Attendances Report.

You can look at the chart in different ways:

A menu with different time period totals, to view the chart by the entire date range, yearly totals, monthly totals or weekly totals.

Download

To download the report, click the 'Download' button in the top right corner.

➑️ A walkthrough of the old Course Session Attendances Report

Filters

The report can be filtered by:

  • Customer

  • Course type

  • Venue

  • Instructor

  • Booking method. This filter allows you to view how the customer booked the course: membership registrations (registered using a membership credit), non-member registrations (paid the non-member price) and single-session registrations (purchased a drop-in).

  • Make up status. Yes or no depending if the customer changed the course series they originally registered for.

  • Membership. Use this filter to view any course sessions booked via a membership.

  • Status. View attendances and no-shows.

  • Past or future sessions. Use this filter to view past session attendances, or who's registered for future course sessions.

View totals

Use the 'Show' option to group by different dimensions and view totals.

For example, you might want to see the attendance count per day of the week for a specific course type:

To download this report to a .CSV file, click the 'Download' button and select any additional customer fields you want to view.

How can I generate and download a list of course attendees?

For more information on how to use this report, please see How can I download a list of all course attendees.
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