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Reports - Course Session Attendances

This guide explains how to use the Course Session Attendances report to view, filter, group, chart, and download your course session bookings and no-shows.

Written by Costa Bontioti

📝 Overview

The Course Session Attendances report lists all of your individual course session bookings during any given timeframe, including no-shows.

You can combine filters and group the data to build custom attendance reports for course sessions in the past, or to view registrations for upcoming course sessions.

💡 If you just want to export your attendees to a CSV file, see How can I download a list of all course attendees? here.


📊 Using the Course Session Attendances Report

To open the report, go to Reports ➜ Events ➜ Course Session Attendances, where you will find it listed under the Courses heading.

Click the arrow to learn more about using this report

Widgets

The first thing you will see on this page is a set of widgets, which are quick reports you can read without having to manipulate any data. They show highlights of the last 30 days.

To see the exact date range and how the trend lines are calculated, hover over the "i" next to Last 30 Days.

The widgets at the top of the Course Session Attendances report

At a glance, you will be able to see:

  • How many unique customers attended a course over the last 30 days

  • Your most popular course over the last 30 days

To see the data or chart behind each widget, click View Report or View Chart.

Opening the report or chart view behind a widget

Filters and grouping options

You can use the filters to narrow down the view of your data.

Any Customer

Search a customer's name

Any Course Type

Select one or more Course Types

Any Venue

Select one or more of your venues

Any Instructor

Search an instructor

Any Booking Method

Select one or more booking methods (Membership, Drop-in, or Free)

Any Membership

Select one or more membership names

Any Status

Select one or more attendance statuses (attended, registered, or no show)

Include future classes

Include or exclude sessions happening in the future


Viewing the data as a report

As you apply filters, each one appears as a pill so you can see at a glance what has been applied. You can add multiple filters and clear them all by clicking the Clear All pill.

Applied filters shown as pills, with the Clear All option

Under Show you will find several group by options, which let you group the data using one or more dimensions. The date filter changes the date range, and selecting a group by option changes how the totals are presented.

Grouping the report data and changing how totals are displayed

Viewing the data as a chart

The filters are sticky, so if you filter in the report view and then switch to the chart toggle, the same data carries across.

You can use the group by options to generate a different chart. Underneath the chart you can also see the data table for reference, and as you manipulate the table, for example by sorting it, the chart updates in real time.

Using the chart view on the Course Session Attendances report

You can also look at the chart in different ways.


Downloading the report

To download the report, click the Download button in the top right corner, then select any additional customer fields you want to include.


❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

How do I download a list of all my course attendees?

Click the arrow to see the answer

Apply the filters you need, then click Download and choose the customer fields you want to include in the file.

For a full walkthrough with examples of the exported data, see How can I download a list of all course attendees? here.

Can I see who is registered for upcoming course sessions?

Click the arrow to see the answer

Yes. Use the Include future classes filter to bring sessions that have not happened yet into the report, so you can see who has registered in advance.

Why are my classes and appointments not in this report?

Click the arrow to see the answer

This report covers course sessions only. Class and appointment bookings are listed in the All Attendances report instead.

For more on that report, see Reports - Class Attendances/All Attendances here.

Where can I see all the other reports available?

Click the arrow to see the answer

For a full list of every report, organised by category, see An Overview of Reporting here.

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