From the To-dos section, you'll be able to create new orders, mark orders as paid/delivered, or cancel them.
How to mark orders as "delivered"
Store orders that haven't been marked as delivered will appear as actionable items in To-dos ➔ Store Orders.
To confirm delivery on a single order, click the 'Deliver' button.
To confirm delivery on multiple orders, tick the checkbox to select all, or tick the desired orders, and click 'Deliver'.
How to mark orders as "paid"
Cash payment orders that haven't been marked as paid will appear as pending payments under To-dos ➔ Offline Payments. To confirm a payment, tick the desired customers, or tick all. Then, click the 'With selected' button, and click 'Confirm'.
If you wish to forgive/cancel the payment, but not the order, simply select the "Void" option.
You can also confirm payment from inside the store by going to Store ➔ Orders ➔ Store Orders ➔ click on the Store Order Number ➔ Confirm Payment:
Or by going to To-Do's ➔ Store Orders ➔ click on the Store Order Number ➔ Confirm Payment:
How to cancel orders
Please see How to cancel store orders.
How to create a new store order
A customer may have received an product whilst at your business, to log this order on behalf of the customer, head to Store ➔ Orders ➔ Add an Order, but you can find more information about how to add an order on behalf of a customer in our guide here.
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