For Business Owners
- The Dashboard
- The Calendar
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Customer Management
- Customer Referrals
- Triggers and Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Discount Codes
- The Store/Shop
- Customer Experience
- Pay Rates
For Members, Athletes and Customers
Integrations with TeamUp
Switching to Teamup
On Demand Content
What is 'credit from past subscription'?
'Credit from past subscription' is marked next to a customer's payment when an upgrade/downgrade has been made and credit has been carried across from a previous payment.
The customer payment tab can be found under Customers >> Customer List >> Select customer name >> switch to payment tab.
For more information on the payment and credit, click 'Full Details'
You will now be able to see the total credit that was applied from a past membership, along with various other information on the transaction.
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For more information on upgrades/downgrades and why credit is sometimes applied, see: Upgrade or downgrade a membership on behalf of a customer