Once you've added a product to your store, you can adjust the inventory to display the number of stock items you have.
You'll have the options to:
Add more stock to your inventory
Reduce the number of stock you have
Log a return to the inventory
Log a cancelation back to the inventory
💡 You can change the order your store items are displayed in by following the steps outlined in our support guide here.
To adjust your inventory settings, head to Store ➔ Products ➔ click on a Store Item ➔ click on "Options" next to the variant you want to adjust the stock for ➔ Inventory Details ➔ Adjust Inventory
How to add/remove items from your inventory
If you'd like to add items to your inventory, either because you bought some more merchandise, an order was cancelled, or because a customer returned an item they bought, you can do this by going to:
Store
➔ Products
➔ Click on the Store Item you want to adjust the inventory for
➔ Click on Options next to the variant in question (e.g Red T-shirt)
➔ Select Inventory Details
➔ Then in the next page, select Adjust Inventory
➔ Select the Adjustment Type you would like to make
➔ Enter the Quantity
➔ Click Save
The Adjustment Types Inventory Addition, Store Return, and Order Cancelled, will lead to the quantity you enter being added to your current inventory, whereas the Inventory Removed Adjustment Type will subtract the quantity you enter from your current inventory.
Click here for more information on how each Adjustment Type can be used.
Click here for more information on how each Adjustment Type can be used.
We'll outline scenarios on how these adjustment types would likely be used below:
Inventory Addition
If I had an inventory of 30 red T-shirts, and bought 20 more red T-shirts to add to my inventory, I would select the Inventory Addition Adjustment Type, then set Quantity to 20, and this would set my inventory to 50.
Store Return
If I had an inventory of 30 red T-shirts, sold two (now I have 28), and the customer returned one of them, I'd need to add that back into my inventory. To do this I would select the Store Return Adjustment Type, then set Quantity to 1. This would set my inventory to 29.
Order Cancelled
If I had 30 red T-shirts, a customer ordered two online, and then the customer contacted me and requests to cancel the order, these items have already been removed from my inventory so I would still need to add them back. To do this, I would select the Order Cancelled Adjustment Type, then set Quantity to 2. This would set my inventory to 30.
⚠️ Using the Order Cancelled adjustment type will not refund the customer. If you would like to refund the customer, you will need to do so by following the steps outlined in our guide here.
Inventory Reduction
If I had 30 red T-shirts, and gave 10 away as presents to loyal customers, I would need to adjust my inventory to reflect this, so I would select the Inventory Reduction Adjustment Type, then set Quantity to 10. This would set my inventory to 20.
💡 You can add notes for each inventory adjustment providing more information about the reason for the adjustment, and these adjustment notes can then be found in the Inventory Details section for that variant.