For Business Owners
- The Dashboard
- The Calendar
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Customer Management
- Customer Referrals
- Triggers and Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Discount Codes
- The Store/Shop
- Customer Experience
For Members, Athletes and Customers
Integrations with TeamUp
Switching to Teamup
On Demand Content
Cancelling a membership on behalf of your customer
To cancel a membership on a customer's account, first, locate the customer's profile and then select their membership tab. On this page, you will see details of their current active memberships and past memberships. Select the membership you wish to cancel.
On the membership detail page select the cancel option.
You will then have the option to set the expiration date
When you select 'Specific date', be sure to select the correct expiration date. Any upcoming billing dates before the expiration date will still be billed.
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