Cancelling a membership on behalf of your customer

To cancel a membership on a customer's account, first, locate the customer's profile and then select their membership tab. On this page, you will see details of their current active memberships and past memberships. Select the membership you wish to cancel.

On the membership detail page select the cancel option.

You will then have the option to set the expiration date

When you select 'Specific date', be sure to select the correct expiration date. Any upcoming billing dates before the expiration date will still be billed.

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