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What happens if a customer books a Zoom class via MoveGB?
Do these customers book as usual and still get the link to join?
If you've integrated your TeamUp account with MoveGB and Zoom, no changes should be made in MoveGB. Please note that MoveGB has an online class feature too, but it's separate from the TeamUp integration with Zoom.
How do MoveGB customers book and join the Zoom class?
Customers can book their classes through MoveGB as normal and will get the confirmation with the Zoom link from TeamUp. When they click the link to join the class, they’ll be prompted to log into TeamUp or register for an account if they don't have one already*.
*Important. We'd recommend updating your confirmation email to include this information for MoveGB customers. You can edit this email from Notifications >> Class Registrations >> click 'Detail' next to Class: Registration Confirmation >> click 'Edit email'.
Jump to:
An overview of the Zoom integration with TeamUp
Recommended resources
Taking your fitness classes online
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