Skip to main content

The Customer Site URL

Angel Horowitz avatar
Written by Angel Horowitz
Updated this week

Your TeamUp Customer Site has its own unique URL. This link can be shared for customers to sign up for your business or log back in.

It's also possible to embed the TeamUp widget into your website so customers can access it from there.

Customers who already have an account will also be able to log in via the customer booking app.


Here are a few examples of how you might use the URL to create links:

  • On your website, to link to your schedule.

  • In a newsletter, prompt your customers to head to the Customer Site.

  • To direct-link to a specific section on your Customer Site.

    For example, let's say you want to link to the Appointments section. You can create this link by pasting the Customer Site URL in your browser, clicking the 'Appointments' tab, and then copying that URL and pasting where needed.


    Another example: you have a new yoga mat in stock you want to create direct links to it from your social media and website.
    You can create this link by pasting the Customer Site URL >> clicking the 'Store' tab, then clicking on the product you want to promote, and then copying that URL into your links.



❓Frequently Asked Questions (FAQ's)

Click here to view frequently asked questions

Where do I find my Customer Site URL?

Click here to see the answer

Go to Customer Experience ➜ Customer Site. This is your unique link customers can use to sign up or log in.

What can I use the Customer Site URL for?

Click here to see the answer

Add it to your website, newsletters, and socials, or link directly to specific sections (e.g., Schedule, Appointments, Store) by navigating there and copying the browser URL.

Can I link customers straight to a specific Page?

Click here to see the answer

Yes. Each page on your Customer Site has its own unique url/link. You can find this link by navigating to that page on your Customer Site, and copying the url/link displayed in the address bar from there to share with your customers.

If you're looking to share a url to a specific membership or event, you can find the linksfor these from within your business dashboard, as shown here:

Can I link to a specific product in my Store?

Click here to see the answer

Yes. Open your Customer Site ➜ Store ➜ open the product ➜ copy the URL and share it.

Can customers log in without using my URL?

Click here to see the answer

Yes. Customers with an account can also log in via the Members Booking App. You can link to the app from your site and socials.

I don’t have a website. Can I still use the Customer Site?

Click here to see the answer

Yes. Share your URL on Facebook, Instagram, WhatsApp, email, SMS, etc. You can also add the link to your social profiles. (see here)

How do I add my Customer Site link to Instagram?

Click here to see the answer

Add it to your bio or use Link in bio tools. See step-by-step instructions here.

Can I create a QR code that opens my Customer Site (or a specific section like Store)?

Click here to see the answer

Yes. Copy your URL (or deep link to a section), then use any QR code generator to create and download a code for print or signage. Steps here.

Can I customize the look of my Customer Site?

Click here to see the answer

Yes, adjust fonts and colours from Customer Experience ➜ Customer Site. More customization tips here.

Did this answer your question?