Integrate Gympass with TeamUp

What is Gympass?

Gympass is an all-in-one subscription service that brings members a large selection of gyms, studios, and apps. 

Partner with Gympass to attract new members and configure which of your TeamUp classes are bookable to over 6,000 members.

Does TeamUp integrate with Gympass?

Yes. You can connect your TeamUp account with Gympass in just a few quick steps.

The integration allows you to select which classes you'd like to make available to Gympass members.

When a customer signs up for a class via Gympass, they'll be automatically registered as a customer on your TeamUp account, and you'll be able to see them on your class attendee list. You'll also be able to keep track of Gympass registrations via your Attendance reports on TeamUp.

How to integrate TeamUp with Gympass

📣 Important! In order to integrate TeamUp with Gympass, you'll need to:

1. Create a Gympass account. If you don't have a Gympass account yet, contact them to sign up.

2. Gympass needs to enable their API on your account. When you're ready to integrate with TeamUp, reach out to Gympass to ask them to enable the API at integrations-eu@gympass.com (please include your gym's name, Gympass GymID, and your email address). If it hasn't been enabled and you try to integrate from TeamUp, you'll receive an error message.

 

To integrate your TeamUp account with Gympass, head to Settings >> Integrations, and click 'Get Started'.

For a step-by-step tutorial, see the slideshow below:

We recommend having a dedicated staff member in the business per TeamUp account who manages the integration. The reason for this is that a Gym ID can only be used and synced in one TeamUp user account. 

If you need to change the staff member that's linked to a Gym ID, please contact our Support team in the chatbox below, and we'll action this for you.


Once you've completed the integration, you can manage your integration settings to select which classes you want to display in Gympass. For more details, click here.

🆘 Are you getting an error when trying to sync your TeamUp account to Gympass? Check our troubleshooting guide here.


Jump to:

How to manage the Gympass integration settings

How to manage and track Gympass attendances in TeamUp

How to disconnect Gympass from TeamUp

How to troubleshoot common Gympass errors