📝 Overview
Wellhub is a corporate wellness subscription service that gives members access to a wide range of gyms, studios, and fitness apps. By connecting your account to Wellhub, you can make selected classes available to Wellhub members, helping you attract new customers without changing how you manage your existing bookings.
When a Wellhub member books one of your classes, they are automatically added as a customer in your account and will appear on your class attendee list and Attendance reports, just like any other booking.
🛠️ Setup
There are two prerequisites to complete before you can connect your account to Wellhub. Once both are in place, the integration can be enabled from Settings ➜ Integrations.
Click the arrow to learn how to integrate with Wellhub
Click the arrow to learn how to integrate with Wellhub
1️⃣ Create a Wellhub account
If you do not yet have a Wellhub account, you will need to request a partnership before proceeding.
💡 For steps on requesting a Wellhub partnership, see the guide here.
2️⃣ Request API access from Wellhub
Wellhub must enable their API on your account before the integration will work. Email Wellhub at [email protected] and include the following details:
Your gym's name
Your Gym ID
Your email address
⚠️ If Wellhub has not yet enabled the API on your account, you will receive an error message when attempting to connect. Contact Wellhub first to have this enabled before proceeding.
3️⃣ Connect from Settings ➜ Integrations
Once your Wellhub account is ready and the API has been enabled, head to Settings ➜ Integrations and click Get Started next to Wellhub.
💡 If the Wellhub integration is not visible in your Integrations section, it may not be enabled on your account. Please contact our support team and we will be happy to assist.
⚠️ We recommend assigning a dedicated staff member per account to manage the Wellhub integration. Each Gym ID can only be connected to one user account at a time. If you need to reassign a Gym ID to a different staff member's account, please contact our support team.
💡 Once connected, you can select which classes to display on Wellhub, manage your integration settings, and track attendances. See the related guides below:
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
What if the Wellhub integration is not visible on my Integrations page?
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Click the arrow to see the answer
If Wellhub does not appear in your Integrations section, it may not yet be enabled on your account. Please contact our support team and we will be happy to assist.
Can the same Gym ID be used across multiple accounts?
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Click the arrow to see the answer
No. Each Gym ID can only be linked to one user account at a time. We recommend assigning a dedicated staff member per account to manage the integration. If you need to move a Gym ID to a different account, please contact our support team.
🆘 I'm receiving an error when entering my Gym ID. What should I do?
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Click the arrow to see the answer
There are a few common causes for this. See the troubleshooting guide here for help identifying and resolving the issue.