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For Business Owners
- The Dashboard
- The Calendar
- Events
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Fields
- Reporting
- Customer Management
- Settings
- Customer Referrals
- Communications - Email and SMS Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Staff
- Discount Codes
- The Store/Shop
- To-dos
- Data
- Customer Experience
- Kiosk
- FAQ
- Pay Rates
- Community Happiness (reputation management)
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For Members, Athletes and Customers
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Integrations with TeamUp
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Switching to Teamup
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Online Classes
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On Demand Content
How to upgrade or downgrade your membership
Upgrade your membership immediately, or downgrade it at the end of your payment cycle
If you want to upgrade or downgrade your monthly membership head to the My Account >> Memberships >> Details to view any upgrade or downgrade options
On your membership detail page, you will see the options for upgrading and downgrading your membership.
After selecting Upgrade or Downgrade, you'll be redirected to a final payment page.
- Upgrades start immediately and you will be credited with any overpayment from your previous bill.
- Downgrades start at the end of your current billing cycle. The membership you're upgrading/downgrading will be canceled for you as part of this process.