📝 Overview
If you would like to upgrade or downgrade your monthly membership, you can do this yourself from the web version of your account.
This guide shows you how to view and select the upgrade or downgrade options available for your monthly membership. It also explains when each change takes effect so you know what to expect on your next bill.
🛠️ How to Upgrade or Downgrade Your Membership
To view any upgrade or downgrade options, head to My Account ➜ Memberships ➜ Details.
On your membership detail page, you will see the options for upgrading and downgrading your membership.
After selecting Upgrade or Downgrade, you will be redirected to a final payment page. The timing of when your change takes effect depends on whether you are upgrading or downgrading:
Upgrades start immediately, and you will be credited with any overpayment from your previous bill.
Downgrades start at the end of your current billing cycle.
💡 Your existing membership is cancelled for you as part of this process, so there is no need to cancel it separately.