Zoom asks every meeting to have a passcode or a waiting room. Here is how that works with your online classes, and when you might need to take action.

When your dashboard creates a Zoom meeting for each class, the meeting passcode is built into the join link automatically, so your customers can join straight away without typing it in. You only need to act if you use a single, fixed video link for all of your classes and that link does not already include a passcode. This guide walks through both situations.

In most setups there is nothing to do, because the passcode is added to your customers' join links for you. This is the case when either of the following applies.

If your online venue uses "One URL for all classes at this venue" and that link does not already include a passcode, your customers may be prompted to enter one. To avoid this, replace the link with a Zoom invitation URL that has the passcode embedded. Your current setup might look like the example below.

A link that already has the passcode embedded includes the "?pwd=" section. If your video link looks like this in your dashboard (Settings ➜ Venues/Rooms ➜ edit the online venue), you do not need to do anything else.

If your link does not have the passcode embedded, follow these steps:

When customers use a link with an embedded passcode, they are not asked to enter a password again to join the meeting.